Front Desk Host
-Perform activities that facilitate the customer service experience (meeting and greeting customers; customer check in; pre-game service; running/game mastering multiple games at once; interacting with customers; post-game experience). -Reset games after they have been played Perform general tasks around the venue to assist in its operation. -Upsell games and merchandise to customers -Deliver an excellent and professional customer service experience to customers -Maintain safety standards -Cleaning and
Escapology Spanish FortGame Master / Game Host
-Perform activities that facilitate the customer service experience (meeting and greeting customers; customer check in; pre-game service; running/game mastering multiple games at once; interacting with customers; post-game experience). -Reset games after they have been played -Perform general tasks around the venue to assist in its operation. -Upsell games and merchandise to customers -Deliver an excellent and professional customer service experience to customers -Maintain safety standards -Cleaning
Escapology Spanish FortKey Holder
-Manage the venue in the absence of the General Manager and capable at a good level of managing day to day operations of our escape room business. -Manage all staff on duty. -Support with staff training and standards. -Responsible for day to day guest satisfaction and delivery of escape games. -Create the daily reports required by Management. -Responsible for cash handling, payments and guest issues. In addition to these tasks the Keyholder would need to be competent at the Game Mastering/Game
Escapology Spanish Fort